Reports & SLAs

Leadership-ready KPIs, SLA compliance, and an exportable risk register.
Date range: 30d Environment: Prod BU: All

Risk Burn-down

Annotated for major patch events
Open critical: 42 Exploitable open: 19 MTTR: 8.6d
Annotation: Emergency patch sprint Dec 02 · Reduced exploitable backlog by 23%
Annotation: NGINX config mitigation rollout Nov 21 · Internet-facing exposure down across DMZ

SLA Compliance

On-time vs overdue by severity tier
Overall: 87%
Donut (mock)
On-time 87% Overdue 13%
Top overdue owners
Infra Ops7 overdue · Avg 4.2d late
Open queue
Web Platform5 overdue · Avg 3.1d late
Open queue
FinOps3 overdue · Avg 2.6d late
Open queue
Clicking a segment would drill into overdue items (mocked).

Executive Risk Register

Export respects current filters · Row click shows next actions
Services: 18 Top CVEs tracked: 42
Service Critical assets Top CVEs Exploit signal Risk score Trend Next actions Owner
Payments API 18 CVE-2024-3094 High 92 Emergency patch sprint FinOps
Edge NGINX 64 CVE-2023-44487 Elevated 88 Mitigate + validate Web Platform
Bastions 21 CVE-2024-6387 Elevated 74 Patch window this week Infra Ops
Kubernetes Nodes 9 CVE-2024-21626 Low 67 Plan staged upgrade Platform Eng
Updated Action completed.